ONLINE QUOTE FAQ
YOUR MOST FREQUENTLY ASKED 3D PRINTING QUESTIONS ANSWERED
When you reach the portal, you will be required to Login with your email address and password. If you do not have an account, you will need to “Create an account” before you can use the system.
You can request a new (temporary) password by following the ‘Forgot your password?’ link on the login screen. You will need to have a valid, registered email address.
Your password must be at least 8 characters long if you are registering for the first time.
If you have already registered, please check that you have entered your password correctly. Otherwise, you can use the ‘Forgot your password?’ link to receive a new (temporary) password via email.
You can update your account details by clicking the ‘User Settings’ section of your profile once you are logged in.
In your account section you can see the status of any requests you’ve submitted, quotes you’ve received or orders you’ve placed by accessing the ‘Requests’, ‘Quotes’ or ‘Orders’ sections respectively.
You can reorder any parts (or orders) you have placed through the portal by accessing the Order History page of your account.
To upload your CAD file, you can either click the ‘Browse’ button and select a file from your folders or drag and drop the file into the portal window.
- STEP
- STL
- IGES, OBJ, Parasolid (*.x_t)
- CATIA V4 & V5 (*.model & *.catpart)
- SolidWorks (*.sldprt)
For any other format please get in contact with our projects team.
Initial registration will require manual approval by our projects team during normal office working hours. We will endeavour to respond as quickly as possible.
Once your registration has been setup you will be able to obtain a instant quote from the system. If your requirements fall outside the systems parameters the projects team will notify you.
We offer an online quote and order for Stereolithography (SLA) or Selective Laser Sintering (SLS) parts according to the following specifications.
Not all requests are suitable for an instant quotation. A member of ARRK’s projects team will need to review your request(s) before quoting if your request falls outside of our online system.
They may be because of potential file issues, size parameters, or because you require a service that is available from ARRK – but not through its online system.
Please contact ARRK for more information: projects@arrkeurope.com or call +44 1452 727 788
This means the ARRK’s Instant Online Quote service is only currently available to clients based in:
